Great Customer Comments

Trust is so important. Read what our customers say about us and honestly we didn't pay them to say nice things.

“A relief to find such a professional and trustworthy car service centre.

As consumers we are all generally sceptical about garages and their ability to make us feel like idiots and charge for the privilage – in the three encounters with Simply Serviced, we have been impressed by their technical competence, friendly approach and ability to make all of my family feel like important customers.

I did some DIY maintenance recently causing an engine check light fault which Mercedes were unhelpful about suggesting the cause and suggested it could be a number of issues and therefore, an unspecified cost – I contacted SS and they said it was almost certainly nothing major other than a quick diagnosis and need to reset the system – they fitted me in the same day and rectified the problem for minimal charge.

I rarely write reviews but feel the need to give due recognition and credit where due – based on our experience I would commend Simply Serviced to anyone…engage with confidence!!”

— Keith

“Cracking service, great communication……my van which I use for work was serviced in just over an hour, nothing done that wasn’t needed. Fair pricing …… I would definitely recommend and will certainly be returning. Well done 👍👍

— Victoria

“Excellent service, left my car with them early morning and was driving it again early evening of the same day. Will be using in the future!”

— Billie – Toyota Aygo

“These guys fitted a couple of tyres that I’d ordered from a big web based supplier and I was very impressed with the service. Waiting area was superb with clean, comfy seating, coffee, plenty of books and magazines to read and a clear view into the spotlessly clean workshop so I was able to keep an eye on what they were doing to my car.

What really impressed me though were the conversations I heard in the background when they were talking to other customers. No rip-offs here, just good, honest advice and a desire to solve any problems at the least possible cost to the customer.

Got the impression these are genuine, honest people and have no hesitation in recommending them to you. I will certainly use them again and suggest you give them a try too.”

— Nigel Smith

“Really pleased with the servicing of our 2 cars. Follows the exact manufacturing service schedule and provides good advice to provide a cost effective service without cutting corners (doing quite a few miles at present so reliant on a working car). Had each of my car serviced in the past 3 months, replaced tires and carried out an MOT. Engineers appear very proficient. Customer service always very friendly. Very effective use of tech with useful reminder messages, email and tire ordering through their preferred suppliers.”

— Marcel

“Extremely helpful,friendly and professional staff.The garage is absolutely spotless.Tyre repair extremely reasonable.Will certainly use the garage again,if need be..Highly recommend to anyone who wants A Star service..”

— Claire

“Great service and customer care very professional sorted out my problems with my BMW. highly recommended garage!
Will definitely use them again.”

— Gregory – BMW

“Excellent service throughout! Collected my car, serviced, MOT’d, and returned to me the same day. Kept completely informed throughout. Total confidence in Simply Serviced. A*****”

— Vicky – Seat Cupra

“Amazing garage, amazing staff……Highly recommended!!”

— Nicole – Audi TT

“Your opening hours are so convenient for me. Great facilities.”

— Mark – Mercedes E class

“Wow – this is how car servicing should be! Great service, great team, great price and absolutely no hassle. They even rang me to talk through what was needed now, what will be needed next time and gave me prices that no one else could touch.. Why can’t all garages be like this! Great Simple Service at Great Value – Thank You!”

— Dom – Audi A4 Avant

“Friendly & professional service – Simply Serviced were reliable, honest & got my poor old car through it’s MOT…Oh, and the waiting area is great! Many thanks for letting me work while I waited! Highly recommended Simply Serviced”

— Sharon – Volvo

“Ford said that the vehicle needed a new Injector, new shock, spring and several other replacements, they quoted £1800.00. I was shocked at this bill so decided to get a second opinion. Simply Serviced looked over the car, gave a genuine and honest assessment. Simply carried out an inspection and fixed the car replacing a spring and the injector just required injector pipes and rubber seal. The bill was £357.92. We are truly delighted with the professionalism and honest service provided. Genuine experts providing a unique service. Steve, Brian and Chris were superb. So good are the team we met that we have just put our daughter’s car in for a check up and MOT. Thank you Simply Serviced. ”

— Sharon – Ford Fiesta

“A simply superb experience! Door to door service with a smile, all work completed as promised to a high standard at a pre-agreed and affordable price, and kept in the loop at every stage of the process. Advised about any “little surprises” while the car was in – the work wasn’t just done and then I was presented with the bill! Technician was helpful in explaining what should be “priority” and what would be ok to leave until next time. Finally a car service centre that appreciates customers don’t have a bottomless pot of money and budgeting is a reality of life. Utterly refreshing from start to finish. Will definitely be back. Thank you Simply Serviced.”

— Madeleine – Landrover Discovery

“Outstanding! Just doesn’t feel like a garage, its just too nice.”

— Peter – Mercedes

“You guy’s ticked all my boxes, fantastic.”

— Lucy – Fiat

“This garage is dog friendly, baby friendly, toddler friendly and adult friendly. Clean, spacious, nespresso coffee available, very helpful non patronising staff and their quality of work is extremely high. I would fully recommend.”

— Sarah

“Main dealer service, at reasonable prices.
Highly professional and friendly staff.”

— Andrew – BMW

“I used ‘Simply Serviced’ to mot my mini. What a great service! My car was collected, serviced and returned to me, hassle free and professional. Will definitely be using again and recommending to family & friends.
Thank you simply service team
Nicky x”

— Nicky – Mini

“I’ve just had my car serviced here, and will now use these guys as my number one car mechanics. Great and immaculate waiting area, books to read, comfy sofa, t.v, coffee (proper stuff) and the view of your car being serviced through large glass windows. I felt so relaxed by the time i had to leave i wanted to stay longer !! Lovely chatty interested staff who are obviously proud of their achievement and rightly so. Everything was explained in detail and i felt i had made the right choice in choosing these guys.

— Sam – VW

“The staff are extremely friendly and provide an exceptional competitively priced service. Have used them on two occasions and they have gone that ‘extra mile’. Will definitely be using them again!”

— Debbie

“Had my vehicle’s mot and service done here yesterday. So impressed with the fact that they open over the weekend. I dread the visit to the garage always feel intimidated and anxious. Not this time, the reception area was really welcoming and so were the staff. I would highly recommend using simply serviced. 5* service.”

— Fran

“The AA took my car here when it broke down, and they replaced the water pump and got it back to me in 24 hours! So pleasant and helpful and very reasonable too; wish there were 6 stars, everything car related goes there from now on; brilliant!”

— Philippa

“Fantastic team that were friendly and knowledgeable. Explained the issue to me with tips on how to stop this from happening in the future then fixed what was wrong with ease. Great prices and 5* service! Will definitely use Simply Serviced in the future as will my friends and family.”

— Helen

“Outstanding service I wouldn’t go anywhere else! Very friendly team of staff that were able to find the problem then resolve it quickly. Simply Serviced are reliable, friendly, extremely helpful and reasonably priced. I would strongly recommend them and will definitely use them again.”

— Sophia

“Used Simply Serviced for the last few years. Very good professional service. Always really helpful staff. Quick and easy service with a lovely waiting room.”

— Katheryn

“As the name says it makes servicing simple. Three members of our family now use them, never had any problems. Always courteous and keep us updated. One of our cars broke down on drive and they came and collected it, no problem recommending them to anyone.”

— Wendy

“Absolutely brilliant… if you’re fed up of dodgy garages and mechanics ripping you off give this place a try. Made a booking for an MOT, they had spaces available within a couple of days, the car passed and prices were very good even for servicing. Very friendly to deal with (we dealt with Simon) and they treat you like a human being. Will be going here from now on.

— Peter

“I used Simply Serviced when my daughter’s Fiat sprung a leak.

The appointment was really easy to arrange on-line, the staff were really courteous and helpful and the cost of mending the water pump was reasonable.

The staff arranged to take me home when the repair took longer than expected and then dropped the mended car off later in the day – which saved me a lot of inconvenience.

They did a great job at explaining to me what was wrong and then even gave me the broken part at the end to show me what had been replaced. A great service which I will be using again for my own cars.

I often find garages intimidating but this was not the case at all, the staff were really friendly.”

— Tracy – Fiat

“This is the most trust worthy, honesty and fair Garage ever! I have been using this business for MOT’s, services etc for two years and they have always been great value. I have recommended them to my family, friends and even work colleges and no one has had a bad experience. Highly recommend using these guys.”

— Mrs Dillon – Fiat 500

“I was really impressed when I first visited this garage for servicing one of our family cars a couple of months ago.. When you enter you feel you are entering a huge office rather than a garage. Simon is always there to receive and greet you with a broad smile, listen to you patiently and advise you. They are very flexible to accommodate you 7 days of the week which is very convenient. The workshop is as clean and tidy as the office/reception area.
I took our second car to them a couple of weeks ago; and I am looking forward to taking our other car for servicing soon.

Thank you.”

— Mr Menason

“Excellent Customer Service and work received yesterday from Simply Serviced. My car needed a repair to the wing mirror, I was quoted a price and on collection of vehicle the cost was actually lower as it had not taken the team as long to complete as thought. I shall definitely be using them again.

— Cate – Mercedes

“Cannot fault one bit. I had to drop spare keys in on a Friday evening as I needed to drop the car off before opening time on a Sunday. Was left a voicemail when the car was ready to collect. I had bought excess oil which they happily used, which reduced my final bill. Recommended one tyre needed to be kept an eye on, and sent a link to view replacement tyres. The car itself definitely feels like it runs a bit healthier!

— Aiden – VW

“Had my car serviced for the 1st time at Simply Serviced. Booked online which was easy. The guy in reception was welcoming and the place was nice and clean. I thought the price was fair for a service. I would not hesitate to recommend Simply Service to my friends. Ford Ka Zetec”

— Mark – Ford

“Simply Serviced surpassed my previously held beliefs about car garages from the very first contact. Steven, Simon and their team afforded me time and shared their expertise initially to help me make an informed decision regarding tyre brands and further, regards servicing and required maintenance.

I am now a very happy returning customer and I have no hesitation recommending Simply Serviced to anyone in Colchester and the surrounding area. A honest, reliable, trustworthy and friendly business who truly put their customers first.

The best in Colchester. No doubt. ”

— Mr Sirman

“I can not thank you enough for looking after me and my car. From start to finish it was the very best service for the car and the customer. In the busy world we live in, when no one has time to do anything, everything can be done via email and booked on the website. I was lucky enough to get a ‘Groupon’ for my MOT and thought that I would get a service at the same time and I wasn’t disappointed! I will definitely be telling everyone that I know that this is the place to go and if I need you (hoping I won’t, in the nicest possible way!) then I’ll be back! Xxx”

— Sally – VW Beetle

“Great service at a great price. Kept informed all the way and problems sorted straight away. Couldn’t ask for more.”

— Karen – Ford KA

“Thank you to the Simply Serviced team for doing such a splendid job on my car in readness for our journey to Cornwall. Drove beautifully. Very happy customer!”

— Rachel – Landrover Discovery

“All is well with my car since its service. Already recommended you to friends and colleagues.”

— Alison – Mazada 6

“At last… a garage that do things the way they should be done! My car had a few things that needed sorting out so I thought I’d give Simply Serviced a try. I couldn’t have been more impressed! All of the faults were diagnosed quickly and accurately, but what really impressed me was the way that they took time to explain what the problems were and talk me through the options and prices… yes, I had options! There was no pressure, we just had a chat and agree on the best course of action. All the work was completed on time and at a price my old garage couldn’t get anywhere near. The car is now the best it’s been for years… thank-you Simply Serviced”

— Dave – Mini Cooper

“I’ve been really pleased with it since you carried out the cambelt change. Thanks for your service, we have recommended you to family and friends.”

— Danny – Peugeot

“I recently had my MX5 serviced with yourselves and I wish to express my gratitude for the professional service I received from you all.
The surroundings are great, relaxing, friendly, and served by a knowledgeable and enthusiastic team. I have been less than satisfied with some of the work carried out on my car by other service centres this year. At last I feel I have found somewhere that offers great service at reasonable rates and a staff who really know about cars and the importance of good customer care. I have no hesitation in recommending you to my friends and I wish you all the very best for the future. Thank you. ”

— Keith – Mazda MX5

“As a female it can be quite intimidating going to a garage but the decor is lovely and clean, far from your stereotypical garage. Really friendly staff, great communication/updates on your vehicle while you’re out and about, and most importantly really efficient job! They managed to spot a problem which wasn’t spotted by another garage which shows they did a thorough check on my vehicle! Thank you for a very pleasant first experience at Simply Serviced, I will certainly be back and will recommend to family + friends!!!”

— Tanisha – Mini Cooper

“7 days a week is just brilliant for me. Also I love the glass into the workshop so I can see exactly what’s going on. Great facilities.”

— Simon – Porsche

“Thank you for doing a good job at a competitive price, with polite service and good luck for the future. I would not hesitate to recommend you to friends and family.”

— Tom – Toyota

“Me and my daughter have just had our cars mot on a Sunday. My daughter had been advised by another garage that she needed a part that would cost £240. Her car passed and guess what? No she didn’t need that part!! One very happy girl.”

— Emma

“Hi all, thanks for the great customer service and friendly welcome, not to mention the clear and valuable advice, when servicing and MOT’ing my MINI.”

— Matt – Mini

“My van was very sick and these car doctors sorted it thank you for a brilliant service”

— Eva – Peugeot

“I used Simply Serviced when my daughter’s Fiat sprung a leak.
The appointment was really easy to arrange on-line, the staff were really courteous and helpful and the cost of mending the water pump was reasonable.
The staff arranged to take me home when the repair took longer than expected and then dropped the mended car off later in the day – which saved me a lot of inconvenience.
They did a great job at explaining to me what was wrong and then even gave me the broken part at the end to show me what had been replaced. A great service which I will be using again for my own cars.
I often find garages intimidating but this was not the case at all, the staff were really friendly.”

— Tracy

“Very helpful the best I have ever seen. Been there twice now and will alway go back. Thank you guys have a great new year.”

— Paul

“Such a brilliant service. Always friendly and helpful.
I’ve had major services done and had the car in to be checked. Always been a invaluable service.
Having repaired minor problems twice free of charge is a lovely surprise.
With having a young baby, a service you can trust, where they collect the car and bring it back. I cannot recommend you enough.
Thank you so much.”

— Ann-Marie

We are subscribed to the National Conciliation Service (NCS) which is the UK’s certified automotive retail Alternative Dispute Resolution (ADR) provider. As one of our customers, you are able to use the NCS if you feel we have not internally been able to resolve your complaint.

The NCS has been certified by the Chartered Trading Standards Institute (TSI) as compliant with UK and EU regulations in respect of ADR.